Allie Richert

Allie Richert is a seasoned leader in Customer Success, Implementation, and Support, with over nine years of experience scaling early-stage tech startups. She currently serves as Senior Manager of Implementation at DeepHow, an AI-powered video training platform for skilled trades and manufacturing workforces.

Throughout her career, Allie has specialized in crafting scalable processes that center around the customer experience. She brings deep experience in SaaS, product training, and customer lifecycle design, making her a valuable voice in conversations about implementation strategy, customer retention, and the human side of tech adoption.